Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law
FerrierSilvia is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act (1988). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
Collection of personal information
FerrierSilvia will only collect your personal information where and when it relates to the provision of services to you and the performance of our business activities. At no time will your personal information be disclosed to another company for that company’s independent use.
Whenever FerrierSilvia collects personal information directly from you or through a third party we will make every reasonable attempt at the time to inform you:
- why we are collecting your information
- to whom we will disclose that information
- of the purpose(s) for which we intend to use that information
Data quality and security
In using your personal information in these ways, it may be necessary for us to make disclosure to third parties such as sellers or buyers, mailing houses or market research firms. Where disclosures take place, we employ stringent safeguards to ensure the security of your personal information.
At all times, we will take great care to ensure that your personal information is:
- Accurate, complete and up to date
- Protected, treated confidentially and guarded from unauthorised access
Access to and correction of your personal information
If you believe that we have not dealt with your personal information in a manner that complies with the Privacy Act (1988) you should contact FerrierSilvia to discuss how we may better deal with it. Similarly, if you wish to access personal information that we hold about you, you may make a request in writing. Should FerrierSilvia decline your request, we will provide you with reasons for that denial.
All correspondence should be directed to:
Level 30, Australia Square
264 George Street
Sydney, NSW 2000
Only staff that have a need to access your personal information to perform their job will have access to that information.
Disposal of your information
Personal information held by us will be destroyed or permanently de-identified when it is no longer required for the purpose for which it was collected.